Kenya Airways Addis Ababa Office – Contact Number and Address

Kenya Airways is a leading African airline, offering extensive connectivity and high-quality service to passengers across the continent and beyond. In Ethiopia, the Kenya Airways Addis Ababa office serves as a vital point of contact for travelers who require in-person assistance with ticket bookings, flight inquiries, baggage services, and general travel support. With a central location and a well-trained team, the Addis Ababa office is committed to providing exceptional customer service.

---

Office Address and Location Details

The Kenya Airways office in Addis Ababa is located within a prominent and easily accessible area of the city. This convenient location allows passengers to walk in and receive personalized service without the hassle of dealing with third-party agents.

Address:
Hilton Hotel
Menelik II Avenue
P.O. Box 3381
Addis Ababa, Ethiopia

The Hilton Hotel is a well-known landmark in the capital, making the office easy to locate for both local residents and international visitors.

---

Contact Numbers for Kenya Airways Addis Ababa Office

Passengers can get in touch with the Addis Ababa office through the following contact numbers for reservations, ticketing, and customer service support:

Phone Numbers:

• +251 11 552 5548

• +251 11 544 4301

• +251 911 233 789

Fax Number:

• +251 11 551 1548

Sales Executive Mobile Contacts:

• +251 911 505 463

• +251 911 512 386

WhatsApp Support:

• +254 705 474 747

These contacts are available during regular business hours to assist with flight queries, rebooking, group travel, and general customer service.

---

Services Available at the Addis Ababa Office

The Kenya Airways office in Addis Ababa offers a wide range of services designed to support passengers throughout their travel experience:

• Ticket Booking and Reservations: Book flights, inquire about available routes, and secure the best fare options.

• Ticket Rebooking and Cancellations: Make changes to your itinerary or cancel your flight as per fare policies.

• Baggage Support: Get guidance on baggage allowances, excess baggage charges, and lost or delayed luggage claims.

• Travel Document Assistance: Receive help with visa requirements, health documentation, and other travel paperwork.

• Group and Corporate Travel: Dedicated support for organizations, tour groups, and corporate clients.

• Special Assistance Services: Arrangements for travelers with special needs, including unaccompanied minors, elderly passengers, and those requiring mobility or medical support.

---

Why Contact the Kenya Airways Addis Ababa Office?

• Direct Airline Support: Get information and assistance directly from airline representatives without relying on intermediaries.

• Trusted Travel Advice: Receive accurate and up-to-date travel information, including flight schedules and travel policies.

• Secure Transactions: Ensure safe bookings and payments handled by official Kenya Airways personnel.

• Convenient Communication: Multiple contact options including phone, WhatsApp, and in-person visits.

---

Conclusion
The Kenya Airways office in Addis Ababa is a trusted and efficient resource for travelers needing reliable customer support. From booking flights to handling ticket changes and resolving travel concerns, the office ensures that every passenger receives professional and timely assistance. With a strategic location and experienced staff, Kenya Airways continues to provide quality service to its customers in Ethiopia and beyond. Whether you are planning your next journey or need help with an existing reservation, the Addis Ababa office is ready to help you every step of the way.